One of the toughest industries to find success in is the hospitality business. In particular, the hotels and resorts sector of the industry sees more expensive failures than all the rest. Some investors pour hundreds of millions into a single property, and the business still fails.
Unlike other sectors, the hotels and resorts sector require more creativity and faster flexibility. Customer needs and market trends shift much quicker and require specific-minded leaders. Guilherme Paulus has such a mind, and it shows in the success of CVC Brasil Operadora and GJP Hotels and Resorts, both owned and operated by Guilherme Paulus.
Paulus co-founded CVC Brasil with Carlos Vicente Cerchiari, a former state deputy. They met on a business cruise and discussed opening a tourist agency together. Cerchiari mentioned that he always wanted to open a little store in Santo Andre, and Guilherme Paulus was up for a new challenge.
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Since opening that little store on a little street in Santo Andre, CVC has grown into a shining jewel in Paulus’s portfolio. While he does operate GJP the same way, his attention to CVC inspires thousands of aspiring entrepreneurs. Also, through interviews and blogs, he offers advice and explains how the industry works and how it’s changed over the years.
Moreover, he talks about the importance of staying close to his companies through hands-on management and technology. Technological advances have helped many industries, and Paulus uses those advances to keep up with him more than 20 hotels and resorts while still overseeing CVC.
Using technology to his advantage, he’s able to travel and stay on top of things from anywhere. He also remains close to his employees and keeps them up to date on changes that need to be made to adapt to market trends and customer needs.
When asked if there were anything he’d tell his younger self, he said he’d say to himself to listen more. Too often, young entrepreneurs get caught up in their own mind and don’t hear what others are saying.